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SIDMOOL Jojoba Lip Essence

Regular price $12.50 USD
Regular price Sale price $12.50 USD
Sale Sold out
Shipping calculated at checkout.
Formulated with jojoba seed oil, this nourishing essence protects lips by forming a moisture barrier. It also removes dead skin cells to give you shiny looking lips

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How to use

Apply on your lips whenever you feel dry or before applying a tint or lipstick

Ingredients

Polyisobutene, Petrolatum, Diisostearyl Malate, Simmondsia Chinensis (Jojoba) Seed Oil, Orbignya Oleifera Seed Oil, Microcrystalline Wax, Helianthus Annuus (Sunflower) Seed Oil, Royal Jelly Extract, Sorbitan Sesquioleate, Tocopheryl Acetate, Citrus Aurantium Dulcis (Orange) Peel Oil, Limonene

Shipping

Thank You from Kynnis!

First and foremost, we want to extend our deepest gratitude to you for choosing Kynnis for your Korean skincare needs. Your support is not just a transaction; it's a significant gesture that breathes life into our dreams. As a fledgling business, every order is a big step forward for us, and your trust in Kynnis is immensely appreciated. Supporting us means you are nurturing a small business with a big heart, and for that, we are eternally grateful.

Shipping Policy

Processing Time: We pride ourselves on speed and efficiency. All orders are shipped within 72 business hours after payment confirmation. Please note, this does not apply to pre-orders, which have separate shipping dates. We encourage you to check these dates if your order includes pre-ordered items. 

Shipping Costs: We calculate shipping costs from South Korea to your destination country. To ensure transparency and avoid any surprises, please verify the shipping fee at checkout.

Global Shipping: Kynnis is proud to offer worldwide shipping directly from Seoul. However, please note that we cannot ship to P.O. Boxes, APO, FPO, DPO, military addresses, and certain countries due to shipping restrictions.

Free Shipping: Enjoy complimentary shipping on orders over $100 to the US, Europe, Canada, Australia, and New Zealand. For other international destinations, free shipping applies to orders over $150.

Tracking Your Order: Once your order is on its way, the Kynnis team will send you an email with a tracking number so you can follow your parcel’s journey online.

Customs and Import Fees: Customers are responsible for all customs fees, taxes, tariffs, or duties levied by their respective countries. These charges are not included in the item price or shipping cost and must be borne by the recipient. We strongly recommend checking your country's customs rules, especially for EU countries, before placing your order.

Customs and Refused Packages: Kynnis is not responsible for packages that are refused by customs for any reason, including refusal to pay taxes, banned importing items, or any other customs-related issues. If a refused package returns to Kynnis, we are not obligated to resend it.

Need Help? If you have any questions or need assistance, please don't hesitate to reach out to us at customersupport@kynnis.com. We're here to ensure your Kynnis experience is as smooth and enjoyable as possible.

Thank you once again for supporting Kynnis. Your trust and support mean the world to us, and we can't wait to share the beauty of Korean skincare with you.

Refunds & Exchanges

Refund and Return Policy

Thank you for shopping at Kynnis. If you are not entirely satisfied with your purchase, we're here to help. Our return policy allows you to take comfort in knowing we stand behind the products we sell.

Return Policy

You have 14 days from the day you received your items to review, and if necessary, return or exchange your purchase from Kynnis. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need to provide the receipt or proof of purchase.

Please note, Kynnis customers are responsible for the return delivery fee, except in cases where the products are missing, damaged during delivery, or incorrect. It's important that you double-check your shipping details, including zip codes and addresses, at the time of checkout to avoid any unnecessary issues.

Non-returnable Items

Please be aware that certain types of items cannot be returned, such as sale items, gift cards, and specially curated sets and kits, along with hazardous materials. If you have questions or concerns about your specific item, please reach out to us.

Unclaimed packages returned to Kynnis due to incorrect or insufficient addresses will not be refunded. Additionally, we do not accept returns for orders refused by customs for any reason, including denial to pay taxes or banned importing items. Once a refused package returns to Kynnis, it will not be reshipped.

Initiating a Return

To initiate a return, please contact us at customersupport@kynnis.com If your return is accepted, we will provide instructions on how and where to send your package. Remember, items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, please contact us at customersupport@kynnis.com

Damages and Issues

Upon receiving your order, please inspect your items right away. If you find any defects, damages, or if you've received the wrong item, contact us immediately so we can evaluate the situation and make it right.

Refunds

Once we have received and inspected your returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please be aware that it may take some time for your bank or credit card company to process and post the refund.

Should there be any delay or if more than 15 business days have passed since we approved your return, please contact us at customersupport@kynnis.com

At Kynnis, we are committed to ensuring the satisfaction of our customers. We appreciate your understanding and adherence to our Refund and Return Policy.

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